Call Center Termination

VysheTel offers a Call Center Termination designed to help small and Large Enterprise customers to automate and improve the communications between Customers and Call Centers. We have build an internal infrastructure specifically designed to handle highly intensive calls and as a result, allows us to specialise in termination services for high volume dialling

Vyshtel has Built a Full Resilient Designed Network with architecture featuring N+1 redundancy, our platform has been purpose built for VoIP traffic and as a result, we achieved 99.9% of service uptime.

We have Multiple Point of Interconnections at different Locations interconnecting with Tier 1 Operators worldwide, which enables us to offer the continuity of services with No failure of services to our Customers

Interconnecting solely with Tier 1 carriers results in a resilient and stable terminating network which is ideal for call centres and Business Process Outsourcers.

Client Portal

We have a user friendly Online Client Portal which provides 24/7 CDR analysis along with all the tools you need to manage your account online.

Within the Client Portal, you can:

Download daily, weekly & monthly CDRs
Top up Account credit
Add & remove admin users
Add IPs
Utilise the self-billing function to automatically generate and download either weekly, or time specific invoices

UK Outbound dialling guidelines and regulations

VysheTel Ltd adheres to the Communications Act 2003 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 along with Ofcom's "Statement of policy on the persistent misuse of an electronic communications network or electronic communications service"

VysheTel Ltd require all its clients to also follow these regulations.

Full details can be found here;

https://www.ofcom.org.uk/__data/assets/pdf_file/0024/96135/Persistent-Misuse-Policy-Statement.pdf

Please Contact us to see how we can help your business.

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